Terms of Service

Shenard Byrd, operating as The Discernment Coach, provides Decision Foresight advisory — a structured, proprietary process designed to help individuals, couples, and business partners surface assumptions, evaluate risk, and test alignment before making consequential decisions. Services are delivered through one-on-one sessions, facilitated engagements, and group workshop formats as described on the services pages of this website.

These services are strictly advisory in nature. They do not constitute, and must not be construed as, coaching, therapy, counseling, psychotherapy, mental health treatment, legal advice, financial advice, investment advice, or medical advice. Shenard Byrd is not a licensed therapist, counselor, attorney, financial advisor, or mental health professional, and does not operate in any such licensed capacity through this work.

If you are experiencing a mental health crisis, please contact a licensed professional or call 988 (Suicide and Crisis Lifeline). Shenard Byrd reserves the right to decline or discontinue any engagement at his sole discretion if the nature of the request falls outside the scope of Decision Foresight advisory.

By using this website and purchasing services, you represent that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and are not barred from receiving services under applicable law. Services are offered to individuals located in the United States.

All payments are processed securely through Stripe, a PCI-DSS Level 1 certified payment processor. Shenard Byrd does not store, access, or retain your credit card or payment information. Prices are listed in United States Dollars (USD) and are subject to change without prior notice. Updated pricing applies only to new bookings made after the price change.

A session is not confirmed until payment is received in full. Upon successful payment, you will receive a confirmation email with scheduling instructions. Retainer engagements are billed on a recurring monthly basis. Continuation of the retainer past the initial period constitutes your acceptance of the current monthly rate.

Cancellations submitted at least 48 hours before a scheduled session are eligible for a full refund to the original payment method, processed within 5–10 business days. Cancellations submitted within 48 hours of a scheduled session are not eligible for a refund but may be rescheduled once at no additional cost. No-shows are not eligible for a refund or rescheduling. See the full Refund Policy for complete terms.

All decisions made before, during, or after any engagement with Shenard Byrd are solely and entirely owned by you, the client. By engaging in any session or contractual agreement, you acknowledge that you assume full responsibility for all decisions you make, and you release Shenard Byrd from any and all claims, liabilities, damages, losses, or expenses arising from decisions you make.

Shenard Byrd's total liability for any claim shall not exceed the total amount paid for the specific engagement giving rise to the claim. Under no circumstances shall Shenard Byrd be liable for indirect, incidental, consequential, special, exemplary, or punitive damages.

The Decision Foresight advisory process is designed to reduce regret through structured preparation, not to eliminate uncertainty or guarantee outcomes. Individual results vary. No representation, testimonial, or case study on this website constitutes a guarantee that you will achieve the same or similar results.

All content, frameworks, methodologies, and materials — including the Discernment Intelligence (DQ) Framework™, the Decision Foresight process™, and the Discernment Receipt™ — are the exclusive intellectual property of Shenard Byrd. You may not reproduce, distribute, or commercially exploit any proprietary materials without prior written consent.

The content of advisory sessions is treated as strictly confidential. Shenard Byrd will not disclose session details to any third party without your explicit written consent, except as required by applicable law.

These Terms are governed by the laws of the State of North Carolina. Disputes shall first be addressed through good-faith negotiation, then through binding arbitration under AAA rules in North Carolina before resorting to litigation.

Shenard Byrd reserves the right to update these Terms at any time. Continued use of the website or services after changes are posted constitutes your acceptance of the updated Terms.